Ranking: 1
Analyse, investigate, and filter RUN issues reported by business or monitoring tools.
Provide Level 2 (N2) technical support for Guidewire PolicyCenter applications.
Identify root causes, propose fixes, and coordinate with Level 3 or development teams when needed.
Work with business analysts to clarify requirements and confirm defect resolutions.
Maintain accurate records of issues, resolutions, and workarounds.
Monitor application performance and suggest preventive measures to reduce recurring incidents.
Ensure all fixes are implemented according to best practices and project guidelines.
4+ years of professional experience with Guidewire PolicyCenter.
Strong understanding of Guidewire architecture, configuration, and integration.
Proficiency in Gosu, GScript, PCF, and related technologies.
Experience in troubleshooting SOAP/REST APIs, XML, JSON data flows.
English – B2 level for effective communication with global teams.
Strong analytical skills and ability to work under pressure.
Familiarity with ITIL processes and incident management tools is a plus.
Analyse, investigate, and filter RUN issues reported by business or monitoring tools.
Provide Level 2 (N2) technical support for Guidewire PolicyCenter applications.
Identify root causes, propose fixes, and coordinate with Level 3 or development teams when needed.
Work with business analysts to clarify requirements and confirm defect resolutions.
Maintain accurate records of issues, resolutions, and workarounds.
Monitor application performance and suggest preventive measures to reduce recurring incidents.
Ensure all fixes are implemented according to best practices and project guidelines.
4+ years of professional experience with Guidewire PolicyCenter.
Strong understanding of Guidewire architecture, configuration, and integration.
Proficiency in Gosu, GScript, PCF, and related technologies.
Experience in troubleshooting SOAP/REST APIs, XML, JSON data flows.
English – B2 level for effective communication with global teams.
Strong analytical skills and ability to work under pressure.
Familiarity with ITIL processes and incident management tools is a plus.
About the projects you will work on
You will work 100% remotely from wherever you decide. Sometimes you may have face-to-face meetings and for that reason you have to reside in Spain or in the European Union.
You will work on projects with a leading company in digital transformation with a passion for technology and innovation in sectors such as banking (35 of the main banks worldwide work with our client), insurance, industrial and automotive in Big Data projects, Blockchain, AI, Cloud, among others.
About the client
About the process and your contractual relationship
If you are interested in this offer, we will enroll you in the process and submit your application, blindly, that is, without your contact details, to the technical and human resources department so that they can evaluate your profile and your financial expectations.
If the answer is positive, we organize the meetings so that the client knows you and explains the project in detail.
If after the meeting both parties agree on the conditions, you receive a firm offer to work with us or directly be hired by the client.
